Patient Care Associate / Patient Doctor Tele Caller Bhubaneswar

1 - 2 Years

Job Description

1.Respond to customer & client inquiries received via calls and live chat via Smartphone.
2. Receive as a call patient and register them with their health record & connect through audio and video platform.
3. Primary specialists in the medicine line and understanding of human anatomy and physiology and basic understanding of various specializations in medical health and disease overview.
4.Identify and understanding patient disease with verbal and video talk and then registering patients information for telemedicine and generating digital prescription.
5.Complete summary forms of issues being escalated by patients, doctors and other healthcare professionals.
6 Meet assigned productivity targets such as number of consultations and doctors feedback, patient follow-ups, courtesy calls, reminder calls, etc.

Salary: INR 80,000 - 1,75,000 P.A. Incentive & Allowances Extra

Industry:Medical / Healthcare / Hospitals

Functional Area:ITES, BPO, KPO, LPO, Customer Service, Operations

Role Category:Voice

Role:Associate/Senior Associate -(NonTechnical)

Employment Type:Permanent Job, Full Time


Desired Candidate Profile

Graduate from Life Science, Pharma, Biotech, Nursing, BDS, MBBS.
Excellent interpersonal skills & Communication Skill in Odia, Hindi & English
Should be technology savvy


UG:B.Sc - Any Specialization, Botany, Biology, Nursing, Microbiology, B.Pharma - Pharmacy

PG:MS/M.Sc(Science) - Any Specialization, Biology, Biotechnology

Doctorate:Doctorate Not Required

Company Profile

Logic Manpower Services

MedTel, an aggregator for Digital Health Clinics in low resource settings, based on AI, ML, cloud platform and mobile application, building remote health centres with distribution channel for pharmacies and diagnostics to reach 6 lakhs villages and 4000 towns in India.
We have a great & experience team of Engineers from IIT and doctors from AIIMS. Our team is highly trained and exposed to technologies both in India and abroad.
We are solving hard problems of affordable, accessible healthcare products and services, have recently received a fresh round of funding, and have marquee customers like BPCL, Govt. of Odisha in the short while that we have been operational. KIIT TBI, DFID (UK) IMPACT Fund, Ambuja Neotia Incubator, Vinay Gupta (MD of isango), Ajeet Khurana and other serial entrepreneurs are our investors and mentors.
View Contact Details+

Recruiter Name:Nirupama Rout

Contact Company:Logic Manpower Services

Address :Plot No-1801/2600,2nd Floor, Beside State Bank Of India,Sailashree Vihar Branch, Sailashree Vihar

Reference Id:LMS-199


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